Contact us

Building and Construction Authority

52 Jurong Gateway Road, #11-01
Singapore 608550 (Above JEM)

For general enquiries / feedback, please use our online feedback form.

BCA Hotline: 1800-3425-222 (1800-DIAL-BCA), (+65) 6534 0219 (for Overseas Call)
(Airtime charges will apply for mobile calls to 1800 service lines. Calls are free of charge only if made from regular land lines.)

BCA Academy (from 1 Aug 2025): Hotline 6859 5353 or submit an enquiry here

Operating hours:
Weekdays: 8.30am - 12.30pm and 1.30pm - 5.00pm (excluding public holidays)

BCA Service Centre/BCA Braddell Campus

No. 200 Braddell Road
Singapore 579700

Operating Hours:

Weekdays: 8.30am - 12.30pm and 1.30pm - 5.00pm (excluding public holidays).
Please continue to transact with us using our e-services.

Counter services are only available for assistance on online course registration for BCA Academy (BCAA) courses on Online StoreFront (OSF) and course payments.

For other matters, please contact us via our hotlines or feedback forms.

Others

CORENET e-Submission System: (+65) 6334 3574

Building Tremor
(Private buildings): (+65) 6334 2408 / (+65) 6334 2580
(Public housing - HDB Essential Services): 1800 275 5555, 1800 241 7711

For service delivery feedback, please use our online feedback form or call our QSM line at 1800-2219001 (Weekdays: 8.30am - 12.30pm & 1.30pm - 5.00pm).